Services

Managed Services:

End-user & Mobility Services

With our locally-based team of professionals, highly experienced in serving the Saudi market, you can help end-users resolve IT issues faster with incredible service desk and remote support.

Software Integration

We offer the following services as a part of our Managed Security Services: Vulnerability Assessment & Penetration Testing (VAPT) Incident Response Services (IRS) Threat Intelligence Services Managed Detection and Response (MDR) Remote Monitoring Distributed Denial of Service (DDoS)

Infrastructure and Cloud Services

It enable organizations to optimize their technology foundation with a whole stack of services to run their business confidently, It include the following:

IT Support Services:

- Hardware Maintenance

Our qualified Engineers have acquired solid training and experiences for Dell products. We are supporting hardware midrange to high-end servers and high-end storage with the capability to reach different levels of Dell support and other manufacturers, including laboratory and access to support database.

- Assessment / Health Check Services

The frequency of Health checks can provide a monthly/quarterly basis as follows: Identify & address issues, from infrastructure weaknesses to failing hardware and storage errors, to mitigate the risk of critical issues. Optimize performance by identifying and resolving bottlenecks and assessing and improving configurations. Plan the next step of your digital transformation with data-supported recommendations on how to evolve your IT to meet coming challenges.

Monitoring Services

Smartways monitoring services designed for your IT infrastructure and goals, your organization can: Increase IT availability by detecting problems early so they can be remediated before they lead to downtime. Improve productivity by maintaining the optimal health of your infrastructure and software stack.

IT Support Services:

- Hardware Maintenance

Our qualified Engineers have acquired solid training and experiences for Dell products. We are supporting hardware midrange to high-end servers and high-end storage with the capability to reach different levels of Dell support and other manufacturers, including laboratory and access to support database.

- Assessment / Health Check Services

The frequency of Health checks can provide a monthly/quarterly basis as follows: Identify & address issues, from infrastructure weaknesses to failing hardware and storage errors, to mitigate the risk of critical issues. Optimize performance by identifying and resolving bottlenecks and assessing and improving configurations. Plan the next step of your digital transformation with data-supported recommendations on how to evolve your IT to meet coming challenges.

- Assessment / Health Check Services

The frequency of Health checks can provide a monthly/quarterly basis as follows: Identify & address issues, from infrastructure weaknesses to failing hardware and storage errors, to mitigate the risk of critical issues. Optimize performance by identifying and resolving bottlenecks and assessing and improving configurations. Plan the next step of your digital transformation with data-supported recommendations on how to evolve your IT to meet coming challenges.

Monitoring Services

Smartways monitoring services designed for your IT infrastructure and goals, your organization can: Increase IT availability by detecting problems early so they can be remediated before they lead to downtime. Improve productivity by maintaining the optimal health of your infrastructure and software stack.

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